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Refund & Returns Policy

Refund & Returns Policy for Funnel Banaoo At Funnel Banaoo, we are committed to providing high-quality funnel creation and performance marketing services designed to help businesses generate leads and grow their revenue. Your satisfaction is important to us, and we want you to feel confident about using our services. This Refund & Returns Policy outlines the terms, conditions, and procedures for obtaining refunds or cancellations related to our services. 1. Eligibility for Refunds Funnel Banaoo offers refunds exclusively under the circumstance where leads are not generated, or the automation systems provided fail to operate as described. We understand the importance of results-driven marketing, and if our system does not deliver leads as promised, you may be eligible for a refund. Refund eligibility requires verifiable evidence from the client. This proof may include: Clear screenshots showing the lack of leads or automation failure. Documentation of the transaction including the payment date. The email address and phone number registered with Funnel Banaoo at the time of purchase. Refund requests submitted without adequate evidence may not be accepted. 2. Refund Request Time Frame To qualify for a refund, the client must submit the refund request within 90 calendar days of the original purchase date. This period allows ample time to assess the effectiveness of the funnels and automation systems. Requests made after this window will not be considered. 3. Refund Process and Deductions Once a refund request is submitted with the required proof, Funnel Banaoo’s support team will review all submitted information thoroughly. Approval or denial of the refund will be communicated within a reasonable timeframe. Approved refunds will be processed through the original payment method used for the purchase. Clients should note the following deductions will apply: A 2% fee covering payment platform or gateway charges incurred during the transaction. A 10% processing fee to cover administrative costs related to refund handling. These deductions ensure that Funnel Banaoo can continue to provide quality services and support to all clients. 4. Refund Processing Time After refund approval, it may take between 7 to 30 working days for the refund to be reflected in the client’s account. The exact timing depends on the payment provider and banking institutions involved. Funnel Banaoo is not responsible for any delays caused by third-party payment processors. 5. Cancellations and Partial Refunds Clients may choose to cancel their project or service partially or fully after commencement. In these cases, Funnel Banaoo applies the following policy: Charges will be calculated based on the number of days the service was active or the work completed up to the point of cancellation. Applicable charges for work done or days passed will be deducted before any refund is issued. No refunds will be issued for the deducted amounts representing work already performed or service time elapsed. Clients must notify Funnel Banaoo as soon as possible to minimize charges and facilitate smooth termination. 6. How to Submit a Refund or Cancellation Request To request a refund or cancel a service, clients should: Contact Funnel Banaoo’s customer support through the official email or support channels. Provide all necessary documentation and proof as stipulated in this policy. Include transaction details such as payment date, registered email, and phone number. Our support team will acknowledge the request promptly and provide updates throughout the review and processing stages. 7. Limitations and Important Disclaimers Refunds are strictly limited to cases involving failure of lead generation or automation systems. Other factors such as user engagement, market conditions, or advertising spend are beyond our control and do not qualify for refunds. Funnel Banaoo expressly reserves the right to deny refunds if sufficient proof is not provided or if claims are found to be invalid. This policy does not cover indirect costs, lost revenues, or consequential damages related to the use or inability to use our services. Funnel Banaoo’s refund policy may be updated periodically. Clients should consult this page regularly for the latest terms.